Terms & Conditions

1. Acceptance of Terms

By accessing and using DabbaXpress's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

DabbaXpress is a food delivery platform that connects customers with local restaurants and grocery stores. We provide:

• Food delivery from partner restaurants
• Grocery delivery from local stores
• Order tracking and customer support
• Payment processing services

3. User Account

To use our services, you must:

• Provide accurate and complete information
• Maintain the security of your account
• Be at least 18 years old or have parental consent
• Use the service only for lawful purposes

4. Orders and Payments

Order terms include:

• All orders are subject to availability
• Prices may vary and are subject to change
• Payment must be made before delivery
• We accept various payment methods including cards, UPI, and digital wallets
• Delivery charges may apply based on location and order value

5. Delivery Terms

Delivery conditions:

• Delivery times are estimates and may vary
• We deliver to specified areas only
• Someone must be available to receive the order
• We reserve the right to refuse delivery in certain circumstances
• Contactless delivery options are available

6. Cancellation Policy

Orders can be cancelled:

• Before the restaurant/store starts preparing your order
• Within 5 minutes of placing the order
• If the restaurant/store is unable to fulfill the order
• Refunds for cancelled orders will be processed within 5-7 business days

7. User Conduct

Users agree not to:

• Use the service for any unlawful purpose
• Interfere with the proper functioning of the service
• Attempt to gain unauthorized access to any part of the service
• Use automated systems to access the service
• Provide false or misleading information

8. Intellectual Property

All content on the DabbaXpress platform, including text, graphics, logos, and software, is the property of DabbaXpress or its content suppliers and is protected by copyright and other intellectual property laws.

9. Limitation of Liability

DabbaXpress shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

11. Modifications

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on our website. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

12. Contact Information

For questions about these Terms & Conditions, contact us: